DELIVERY TO MAINLAND FRANCE and EUROPE
Delivery is Free with no minimum purchase for Standard delivery in Metropolitan France and Europe.
Processing time:
We do our best to process & ship all orders as soon as possible. The process of creating and customizing the stamp takes 2-3 days then your order is shipped.
For non-customized items, it takes 24 to 48 hours to be shipped.
Delivery time :
Mainland France and Europe:
Delivery times are on average 8 to 12 business days depending on the delivery country.
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Tracking your order:
All orders include tracking information that is normally sent by email within 48 hours of the order being shipped.
You can also track your order using your order number and email here.
Customs and duties:
All shipping fees (or free shipping promotions) indicated DO NOT include customs fees, duties, and taxes. We cannot be held responsible for these, and the recipient is responsible for all customs fees, clearance charges, and other fees required for international shipments.
Lost or stolen package:
We cover any case of exceptional delay or even loss in transit and offer free reshipment or a refund.
If the order does not arrive at its destination and is delayed at a local post office, customers are responsible for contacting the carrier before receiving a reshipment or a refund.
If you have entered incorrect shipping information, you cannot benefit from a reshipment or a refund.
My order has not arrived:
If you have not received your order within 35 business days, your order is eligible for a refund or a free reshipment.
Please send us an email at the following address: info@kiddiprint.com or fill out the contact form below.
Contact Us