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FREE delivery in France and Europe

DOM-TOM: Delivery is Free from 2 Stamppi ;)


Here you will find the answer to the most frequently asked questions

star_rateStamppi™ - ink pad

Sure !
We add a 20cm white ribbon as a gift, which allows you to print on dark, black and thin garments.

Just click here , and scroll down for instructions.

We use natural ink, you have nothing to worry about, it's safe and high quality :)

You can use up to 12 letters on the first line, and 10 letters on the second line.
The fewer letters you place, the better the print quality will be.

We support all languages, special letters (é, â, etc.), numbers and symbols.

We are happy to announce that we support all languages, special letters (é,â, and more), numbers and symbols.

Now design your own Stamppi™ easily.

The stamp can be used up to 1000 times!
We also recommend placing the Stamppi™ stamp at room temperature to preserve its quality.

It is recommended to use the white print ribbon for thin garments.
We provide 20cm free with every order to give you 100% guarantee that the stamp will not come across on thin clothes.

For thicker garments, the use of printing ribbon is not mandatory and the ink will not pass.

Sure ! We recommend putting the name on the first line and the phone number on the second line.

Our Stamppi™ stamp is designed to be waterproof.
The ink will stay on for up to 50 washes without fading! This is the perfect solution to a known problem.

Even if the stamp fades, you can always add more ink to strengthen it.


Delivery is Free with no minimum purchase for Standard delivery in Metropolitan France and Europe.

Don't worry, there's still time to fix the problem. You have until 11 p.m. on the day of your order to send us your corrected address (with your order number and we will modify your information.

We would like to point out that any change after shipment of your package will be impossible .

The creation and personalization process takes 2-3 days , then your order is shipped within 3-5 working days maximum .

You will receive an e-mail confirming the shipment, from this receipt, you can take into account the delivery times announced.

The processing of your order, the manufacture of the products and the delivery require our team to take a maximum of 8 to 15 working days . We make every effort to ensure that you receive your order as quickly as possible, without compromising the quality of our merchandise.

Two to three days after your order, you will receive your tracking number by email.

If not, send us an email at

You can easily track your order and know its status by logging into your account or by clicking on " TRACK MY ORDER ".

The tracking number can take several days to be active, do not hesitate to come back to follow up a few days later.

Don't worry, most of our items will be left in your letterbox if they are small enough.

On the other hand, if your package is too large or your postman does not have access to your mailbox, your package will be dropped off at your nearest post office.

If you have entered the wrong address or if you have not picked up your package at the post office within the time limit ( 14 days ), the package will be returned to us.

If necessary, you will be required to contact us so that we can send your package back to you. the return costs will then be a minimum of 10 euros (these costs may be higher depending on the size and weight of the item to be returned).

If your order includes multiple items, these may be shipped separately, depending on available inventory and shipping warehouses.

As a precaution, we have decided to relocate our stocks to different warehouses in order to avoid the total loss of our production in the event of a natural disaster or other major accident .

autorenewReturns, exchanges and cancellation

To modify your order, you must contact our customer service by email ( ).
You have until 11 p.m. on the day of the order for your request to be taken into account, otherwise your order will already be being processed.

It is absolutely possible to cancel your order! However, you have until 11 p.m. on the day of your order to ask us for a cancellation.

This request must be sent directly to our customer service, using the following email: .

Beyond this period no cancellation will be possible because the order will be being processed.

We accept returns within 14 days of receipt of the package .

To be eligible for a return, please be aware that we only accept returns of products that are unused, in perfect condition and in their original packaging.

Personalized products are not eligible for a return.

Refurbished items cannot be taken back or exchanged.

Shipping costs will be your responsibility.

For any return request, please contact us at the following email address:

The exchange of article can be an option if you wish to return a product to us. If for example the size of an item does not suit you, we will exchange it for the same item in the size you want. This always within 14 days .

Personalized items are neither exchangeable nor refundable.

The articles refurbished items cannot be taken back or exchanged.

Shipping costs will be your responsibility.

To do this, contact us at the following email address indicating the order number , the product to be exchanged and the size you want:

supportOther questions

In this case, the first step to take is to check your junk and spam emails.

If you still have not received your order confirmation email, please contact us by email with your full name, delivery address and telephone number.

Contact email address:

Email us at to explain your situation and immediately receive a solution adapted to your needs.

Add photos if needed.

Email us at to explain your situation and immediately receive a solution adapted to your needs.

Add photos if needed.

For any partnership request, do not hesitate to contact us at the following email address:


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Free delivery in France and Europe with no minimum purchase.

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